The European Ombudsperson investigates complaints about maladministration in European Union institutions and bodies (e.g. the European Commission, the European Parliament, the European Court of Justice). Complaints can be submitted by EU citizens and by people resident in or companies/entities registered in the EU.
According to ECCHR's analysis of a series of admissibility interviews conducted on the Greek Islands, EASO fails to respect core standards of fairness. The interviews do not permit a fair assessment of cases and do not give room for a thorough investigation of vulnerability.